Privacy Policy

This privacy policy (“Privacy Policy”) governs how we, Bank Hapoalim Ltd.(“Bank Hapoalim” “we”, “our” or “us”) use Personal Information (defined below) that we collect, receive and store pertaining to you (“User”, “you”), in connection with the following use cases:

(i) When you browse or visit our Developers Portal ("Website")

(ii) When you make use of, or interact with, our Website and its applicable services ("Services")

  1. When you sign up for an Account
  2. when you apply to "create a company" on a behalf of a Corporation
  3. When you contact us (e.g. customer support, etc.)

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Information.

Table of contents:

This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below. If there will be any significant changes made to the use of your Personal Information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

  1. INTRODUCTION

    We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with the Services. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, an email address, a home or other physical address, or other contact information.

  2. TERMS OF USE

    This Privacy Policy forms part of our Terms of Use which is available at Term and Use (“Terms”) and the License Agreement. Any capitalized but undefined term in this Privacy Policy shall have the meaning given to it in the Terms or in the License Agreement, as applicable.

  3. CONSENT AND MODIFICATION

    You are not legally obligated to provide us Personal Information, and you hereby confirm that providing us Personal Information is at your own free will. By using the Services, you consent to the terms of this Privacy Policy and to our collection, processing and sharing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Services. We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Website, and your continued use of the Services thereafter means that you accept those changes.

  4. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

    When you make use of, or interact with our Website

    4.1 When you sign up for an Account

    Information we collect
    • Last name
    • Password
    • Email
    • Cell Phone Number
    Why is the Information collected and for what purposes?
    • Creating an Account
    • Using the Documentation services provided on the Website
    Third parties with whom we share your Information

    NONE

    4.2 When you apply to "create a company" on a behalf of a Corporation

    Information we collect
    • Corporation name
    • Additional information establishing you are an authorized representative of the Corporation
    Why is the Information collected and for what purposes?
    • In order to process your request
    • Creating a company to use the API Services
    Third parties with whom we share your Information

    NONE

    4.3 When you send us a "Contact us" request

    Information we collect
    • First name
    • Last name
    • Email
    • Phone Number
    Why is the Information collected and for what purposes?
    • Reply to your "contact us" request
    Third parties with whom we share your Information

    NONE

    Finally, please note that some of the abovementioned Personal Information will be used for fraud detection and prevention, and for security purposes.

  5. HOW WE PROTECT AND STORE YOUR INFORMATION

    1. Security We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

    2. Retention of your Personal Information In some circumstances we may store your Personal Information for long periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accountingrequirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings.

  6. ADDITIONAL INFORMATION ON HOW WE SHARE YOUR PERSONAL INFORMATION AND HOW WE USE IT

    We may share and use your information as follows:

    • To the extent necessary, with regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
    • If, in the future, we sell or transfer some or all of our business or assets to a third party, we will (to the minimum extent required) disclose information to a potential or actual third party purchaser of our business or assets. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events;
    • Where you have provided your consent to us sharing the Personal Information (e.g., where you opt-in to optional additional Services or functionality);
    • Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Information is disclosed;
    • We will use your Personal Information to provide and improve our Website and Services, to send you marketing/advertisement communications that we believe may be of interest to you, to contact you in connection with the Website and Services, and to identify and authenticate your access to the parts of the Website that you are authorized to access;
    • We may use your designated email address to send you updates or news regarding the Website, Services and products;
    • We may share your Personal Information with our third party service providers and partners, but only to assist us with our business operations and to provide our Website and Services to you and other users. Such information may be transferred to other countries.; and
    • We may disclose your Personal Information or any information you submitted via the Website if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of Bank Hapoalim, our users, yourself or the public.
  7. USE BY CHILDREN

    We do not offer the Services for use by children. If you are under 18, you may not use the Website, or provide any information to the Website. We do not knowingly collect information from, and/or about children.

  8. HOW CAN I DELETE MY ACCOUNT?

    Should you ever decide to delete your Account, you may do so by emailing poalimdevelopersportal@poalim.co.il. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account.

  9. LOG FILES

    We make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us, email, first name, last name. We may use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.

  10. COOKIES AND OTHER TRACKING TECHNOLOGIES

    Our Website utilizes "cookies", anonymous identifiers and other tracking technologies in order to for us to provide our Website. A "cookie" is a small text file that may be used, for example, to collect information about activity on the Website. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.Please note though that our Website use cookies that are essential to provide you with services available through the Website and to use some of its features, such as access to secure areas. Without these cookies we will not be able to provide services that you require.

  11. ACCESS/ACCURACY

    To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email to poalimdevelopersportal@poalim.co.il Your email should include adequate details of your request.

  12. CONTACT US

    If you have any questions, concerns or complaints regarding our compliance with this notice and the Information protection laws, or if you wish to exercise your rights, we encourage you to first contact us at poalimdevelopersportal@poalim.co.il

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Last updated: January 2021